When your passion turns into your job.

Visual timeline showing Oliver's evolution from childhood to analyst

Learning stories

How I teach myself the next step

Thumbnail for the Ninetales Games buying storyHow I started a business to learn buying

How I started a business to learn buying

Mindset

Review. Adapt. Try again.

How esports taught me to improve fast

Ninetales OS products dashboardHow I taught myself data analysis

How I taught myself data analysis

Background

Where the experience came from

Shop floor, warehouse and collectibles work gave the learning stories a practical base.

Toymaster shop aisle
Howleys Toymaster storefront
Collectibles supplier shelves

Retail and warehouse roots

Toymaster and Funtainment gave me hands-on experience with product flow, merchandising, customer conversations and collectibles stock.

Shop floorWarehouseTrading cardsCustomer adviceStock handling

LEGO Group

Operations context at scale

The photos are from LEGO Play Day, LEGO's annual company-wide event where colleagues experience learning through play together.

Customer operations and systems support

My LEGO experience sits in customer operations, specialist support, system transition work and stakeholder coordination.

Customer operationsSAPSalesforceRefundsDelivery issuesUATStakeholders
LEGO Play Day event photo with colleagues
LEGO Play Day building activity
LEGO Play Day minifigure detail
LEGO Play Day creative build detail

Contact

Let's connect

Links, CV and the next step.

EmailLinkedInGitHubDownload CV